Measuring ROI in Leadership Development

Duration: 1 hour
Price: Free
Premium Members Price: Free

In an era of economic downturn, layoffs and hiring freezes, budget cuts, mergers and consolidations, and outsourcing of learning functions, we must show the value of learning and development. In particular, investments in leadership development can improve bottom-line financial performance, help organizations to attract and retain talent, drive a performance culture, and increase organizational ability. But we must be able to demonstrate this impact in order to convince the C-level of the value of these investments.

CCL and the ROI Institute are offering a free webinar to demonstrate the value of using the ROI methodology to measure the impact of leadership development interventions.

In this webinar, participants will learn:

  • The ROI methodology
  • The “new” definition of value
  • The myths of ROI
  • How this methodology can be successfully implemented with leadership development.

This webinar is intended for anyone who needs the skills to measure the impact of leadership development program. This includes those who need to demonstrate the ROI and business impact of coaching, leadership development, management development, organizational change, and executive development.

Learn more by attending the ROI Workshop.

Webinar Course Materials


Measuring ROI in Leadership Development


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About The Presenters

Jack Phillips, Ph.D. provides consulting services for Fortune 500 companies and major global organizations. The author or editor of more than 50 books, Phillips conducts workshops and makes conference presentations throughout the world.

His expertise in measurement and evaluation is based on more than 27 years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. Phillips has served as training and development manager at two Fortune 500 firms, as senior human resource officer at two firms, as president of a regional bank, and as management professor at a major state university.

This background led Phillips to develop the ROI methodology, a revolutionary process that provides bottom-line figures and accountability for all types of learning, performance improvement, human resource, technology, and public policy programs.

Jennifer Martineau, Ph.D. serves as Group Director of Global Research at the Center for Creative Leadership, a not-for-profit research and educational institution with headquarters in Greensboro, NC. She played a foundational role in establishing its evaluation practice through the creation of a 360-degree evaluation assessment, designing and launching an evaluation framework used to guide evaluation studies, and serving as lead evaluator on many leadership development evaluation projects. Her clients include international for-profit and not-for-profit organizations, school systems, and government agencies.

Jennifer earned a doctoral degree in industrial and organizational psychology from the Pennsylvania State University. She is a member of the American Evaluation Association, the American Society for Training and Development, and the Society for Industrial and Organizational Psychology, and serves on committees and task forces in these organizations. Jennifer is a regular presenter at national and international professional conferences, is published in both peer-reviewed and other publications, and has recently co-edited CCL's The Handbook of Leadership Development Evaluation and the second edition of CCL's Evaluating the Impact of Leadership Development.

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